Privacy policy

The following general terms and conditions of sale govern all transactions made on the shadow-keys.com web catalogue.

All orders placed on this website imply the unconditional and irrevocable acceptance by the customer of these conditions.

Article 1: Subject

This contract is a distance contract aimed at defining the rights and obligations of the parties in connection with the sale of IPTV products on the Internet through our shop.

Article 2 – Price

The prices of our products are shown inclusive of all taxes (VAT and other taxes applicable on the day of the order) unless otherwise stated.

www.shadow-keys.com reserves the right to change its prices at any time, however the product will be billed based on the price in effect at the time the order is confirmed and subject to availability.

Article 3 – Orders

You can order:

Indicate the methods chosen, for example:

• On the web: www.shadow-keys.com

• Via WhatsApp from Monday to Sunday 24 hours a day.

Article 4 – Confirmation of your order

Any order appearing on the website www.shadow-keys.com implies acceptance of these General Terms and Conditions. Each order confirmation implies your unreserved acceptance of these General Conditions of Sale, without exception or reservation.

All data provided and the recorded confirmation are considered proof of the transaction.

You declare that you have full knowledge of it.

A summary of the information of your order and these terms and conditions will be sent to you in PDF format via the email address upon request.

Article 5 – Payment To pay for your order, select one of the payment methods offered by www.shadow-keys.com on the payment page.

In this case, the transfer of the transaction to debit your account takes place immediately with the shipping confirmation.

Your secure payments are made by Paypal, credit card or bank transfer.

The consumer guarantees Shadow keys IPTV that during the validation of the order form he has the necessary authorizations to use the payment method he has chosen.

In the case of payment by credit card, the provisions on fraudulent use of the means of payment provided for in the agreements concluded between the consumer and the card issuer between www.shadow-keys.comand his bank shall apply. .

The confirmation of your order obliges you to pay the stated price.

Article 6- Availability

Our products are offered as long as they are visible on the website www.shadow-keys.com and within the limits of available stocks.

In case of unavailability of the product after your order, we will inform you by email. Your order will be automatically canceled and no bank debit will be made.

Article 7 – Delivery

The products will be delivered to the email address or phone number (Whatsapp) provided during the ordering process, within the time indicated on the order confirmation page.

In the event of a delay in delivery, you will receive an email to inform you of any impact on the delivery time quoted to you.

Article 8 – Guarantee

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects. In case of non-conformity of a product sold, it can be refunded.

All complaints, refund requests must be made by email: within 48 hours of delivery.

Article 9 – Archiving of Evidence

Shadow Keys archives purchase orders and invoices on a reliable and durable medium that is a true copy in accordance with the Civil Code.

Article 10 – Force Majeure

www.shadow-keys.com is only obliged to fulfill its obligations insofar as no event of force majeure prevents it