terms of service

Website: shadow-keys.com

Welcome to Shadow Keys. By accessing or using our website and services, you agree to these Terms of Service. Please read them carefully before making a purchase.

1. General Information

These Terms govern the sale and delivery of digital product keys for games and software on shadow-keys.com.
By placing an order, you confirm that you:

• Are at least 18 years old or have parental/guardian consent.
• Have read and agreed to these Terms and our Privacy Policy.

2. Products and Availability

• All products are digital goods delivered electronically.
• Product descriptions, prices, and availability are subject to change without notice.
• We reserve the right to refuse service to anyone for any reason.

3. Orders and Payments

• Payments must be completed before a key is delivered.
• We use trusted third-party payment processors (such as PayPal or Stripe).
• By making a purchase, you confirm that you are authorized to use the payment method.

4. Delivery

• Keys are delivered instantly or within a few minutes via email or on-screen after payment.
• In rare cases, delivery may take up to 24 hours due to manual verification.

5. Refunds and Replacements

Our refund and replacement policy is detailed on our Refund Policy page.
Key points:

• Digital goods are non-refundable except in specific cases (invalid key, duplicate charge, out-of-stock product).
• If a key does not work, you must contact us within 7 days for a replacement or refund.

6. User Responsibilities

You agree not to:

• Resell or redistribute keys purchased from us without permission.
• Use our products for illegal purposes.
• Attempt to reverse-engineer, copy, or manipulate the keys or our systems.

7. Limitation of Liability

• Shadow Keys is not responsible for any indirect or consequential damages, including loss of data, game progress, or software settings.
• We are not responsible if the product is incompatible with your system. Please check requirements before purchase.

8. Fraud Prevention

We may delay or cancel orders flagged for fraud risk until verification is completed.
Suspicious activity may result in account suspension or reporting to authorities.

9. Changes to Terms

We reserve the right to update these Terms at any time. Updates will be posted on this page with a new “Effective Date.”

10. Contact Us

If you have any questions about these Terms, contact us:

Shadow Keys
Email: support@shadow-keys.com